🏠 Home ℹ️ About Us 📞 Telecom & UC 📡 Carrier Services 🖥️ MSP & Managed IT 🔒 Low Voltage & Security 🌐 IoT Solutions ↗ ✉️ Contact Us
Managed IT Services — NYC

MSP Support — IT That Just Works

Proactive, responsive, and experienced managed IT services that keep your New York business running — without the cost of a full-time internal IT department.

Managed IT from People Who Understand Your Network

Most MSPs handle your servers and software. SimiPlex handles all of that — plus the network layer, plus the phones, plus the carrier connections underneath it all. That holistic view means faster troubleshooting and fewer vendor finger-pointing incidents.

Whether you're a small Brooklyn business needing basic support or a mid-market Manhattan organization requiring mature security and compliance practices, we build a plan to fit.

  • 24/7 remote monitoring of servers, endpoints, and network devices
  • Firewall management and security policy administration
  • Windows Server and Linux administration
  • Microsoft 365 administration, licensing, and support
  • Endpoint protection and patch management
  • Backup management and disaster recovery planning
  • Help desk support for your team
  • IT vendor management and coordination

What's Included in SimiPlex MSP

🔥

Firewall & Network Security

Enterprise-grade firewalls from Fortinet, Cisco Meraki, SonicWall, and Palo Alto — including rule management, firmware updates, and threat response.

🖥️

Server Administration

Physical and virtual server management across Windows Server and Linux. Active Directory, DNS, DHCP, file shares — all monitored proactively.

📧

Microsoft 365

Full M365 administration including user onboarding, Exchange Online, SharePoint, Teams, Intune device management, and licensing optimization.

🛡️

Cybersecurity

EDR, email security, multi-factor authentication, security awareness training, and vulnerability assessments — layered protection for NYC businesses.

💾

Backup & Disaster Recovery

We implement and monitor backup solutions for servers, workstations, and cloud data — and test recovery to ensure your data is there when you need it.

🎧

Help Desk Support

Responsive, knowledgeable support technicians for day-to-day IT issues — remote and on-site across the NYC metro area.

Let's assess your current IT environment.

We'll identify gaps, risks, and opportunities — at no charge.

Request an IT Assessment