🏠 Home ℹ️ About Us 📞 Telecom & UC 📡 Carrier Services 🖥️ MSP & Managed IT 🔒 Low Voltage & Security 🌐 IoT Solutions ↗ ✉️ Contact Us
Unified Communications — NYC

Telecom & Business Phone Systems

From traditional PBX to fully cloud-based UCaaS platforms, SimiPlex designs, deploys, and supports the right communication solution for your New York business.

Platforms We Support
Avaya RingCentral Microsoft Teams Nextiva Dialpad Vonage 8×8 Cisco Twilio Telnyx Asterisk VitalPBX

The Right Platform for Your Business

Not every NYC business needs the same phone system. Some need on-premise control; others need the flexibility of cloud. Many need a hybrid approach. SimiPlex evaluates your environment, call volume, integration requirements, and budget — then recommends the platform that truly fits.

Our telecom engineers have decades of combined experience across legacy Avaya PBX systems, open-source platforms like Asterisk and VitalPBX, modern UCaaS solutions, and SIP infrastructure providers like Twilio and Telnyx. We don't just sell licenses — we architect solutions.

  • Business phone system design and installation
  • Cloud PBX and UCaaS migration
  • Microsoft Teams Direct Routing and Voice
  • SIP trunking with Twilio, Telnyx, and major carriers
  • Asterisk and VitalPBX open-source deployments
  • Auto-attendants, call queues, and IVR
  • Remote and hybrid workforce enablement
  • Ongoing system administration and support
☁️

Cloud Phone Systems

RingCentral, Nextiva, Dialpad, 8×8, and Vonage give you enterprise features without on-premise hardware. Ideal for distributed NYC teams with predictable monthly costs.

🏢

On-Premise & Open Source

Avaya, Cisco, Asterisk, and VitalPBX for organizations requiring strict call control, compliance, or custom routing logic. We deploy and maintain self-hosted PBX platforms across NYC.

💼

Microsoft Teams Voice

Already in Microsoft 365? We configure Teams as your full business phone system with Direct Routing or Calling Plans — so your team communicates in one place.

🔌

SIP & CPaaS Platforms

Twilio and Telnyx provide powerful programmable voice infrastructure. We design and deploy SIP trunking, number management, and custom call flows using these platforms.

Not sure which platform is right for you?

We offer a free telecom assessment and recommendation — no commitment required.

Request a Free Assessment